Shipping Information

All Shipping Rates are calculated during the checkout process

Outside of Australia, including New Zealand we use DHL Express, see timeframes below

What to expect once you have placed an order:

1. After ordering, you'll receive a confirmation email with receipt of your purchase.
   
   
2. Immediately our Dispatch Team will receive details of your order and it will be processed, ready to be fulfilled.
   
   
3. Once your order has been fulfilled you will receive an email with a tracking number.
   
   
4. All orders before 12pm will be dispatched the same day, after 12pm they will be dispatched the next day. All shipments are sent on business days only, Monday to Friday. No shipments are sent on public holidays. 
   
   
5. All orders are shipped from our warehouse on the Sunshine Coast, Queensland, Australia
   * If you require a tax invoice please contact us and we will email you a copy to minimise paper usage

---

SHIPPING WITHIN AUSTRALIA

SHIPPING OPTION	DELIVERY TIME
Australian Standard Shipping	3-5 BUSINESS DAYS
Australian Express Shipping	1-2 BUSINESS DAYS

SHIPPING INTERNATIONALLY VIA DHL EXPRESS

SHIPPING COUNTRY	DELIVERY TIME
NEW ZEALAND	3 BUSINESS DAYS
SINGAPORE	3 BUSINESS DAYS
USA	3 BUSINESS DAYS
UK	4 BUSINESS DAYS

*Please note that VYB Active is not liable for any freight charges, international duties or taxes incurred by delivery, refused shipment or unclaimed goods.

During December and busy trading periods delivery times may vary due to a high volume of orders.

Any concerns regarding your order please Contact us via our contact page